Industries We Service

Specializing in the tech category and knowing how the different industries operate is crucial to giving the right advice.  Our professional consultants possess extensive and varied experience in the industries we focus on.  We have worked as officers and owners in these industries, so we know how these businesses operate.  We understand the challenges and solutions.  Because of this, you receive the most insightful advice and sharpest strategies for your specific needs.

AI / ML (Artificial Language & Machine Language)

  • Restructured an IoT organization, generating $2.3M in sales in 12 months.  Managed the multiple development teams in the creation of the first Azure ERP system and platform in the premise securities space based also utilizing Artificial Intelligence (AI) (to determine if a Gunshot was real and Machine Learning (ML) to increase the systems knowledge of false and positive alarms.
  • Lead the creation of a distribution channel of 17 manufactures representatives, 13 Distributors, and 15,000 system integrators within 6 months. A gunshot detection system that had a distribution markup of 600% to distribution, allowing distribution and system integrator to share a 100% markup, with a share of monthly proceeds from system monitoring.
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Telecom / BtoB (Voice/Data Telecommunications Providers)

  • Drive the development teams through the development and production lifecycle. Automated and Scaled organization in 6 months resulting in 102% in revenue six months. Standardized service, sales, quality, equipment, and support for internal and external direct and indirect distribution.
  • Defined business roadmaps for on-boarding for integrators and systemically assigned assets, and coached on asset allocation, increasing the average value of current customer base by 30% in 180 days, and acquisition of new by 12% in 6 months
  • Build an in-direct distribution channel of 480, leading teams standardizing service, sales, quality, equipment, and support procedures to create an online university training and certification program for business relationship managers and integrators to clients.
  • Thrust business growth of the largest Southeast NEC phone system dealer by introducing VoIP platform to clients. Increased revenues by 103% in 12 months
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Cyber Security MSSP (Managed Security Service Provider)

  • Directed creation of One of the 1st companies to create a firewall as a network edge device. The VoIP industry customers were reluctant to adopt VoIP due to call quality issues and the blame game between vendors.  The instrument utilized AI to monitor communications and notify appropriate vendors at their highest level.  95% of Customer’s cases addressed before they noticed any problems, proactively fixing over 38%.
  • Consulted and presented Cyber compliance and adoption to multiple Managed Security Service Providers (MSSP). 3 phases of compliance:  assessments, remediation, and re-evaluation, and the current CMMI with its different levels for the department of defense contractors.
  • Built 3 Technical Management University Platforms. Cources for Managed Services and Internet of Things integration providers on assessments and remediation of customer networks before implementing new OTT technologies. These lessons addressed Management of Staff, Project Management, Cybersecurity assessments, and remediation for over 30 industries with specific compliance guidelines
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UCasS (Unified Communications as a Service)

  • Secured 103% global agent growth leading to 55% monthly revenue increase. Wholesale VoIP provider sold products through the in-house sales team and wanted to sell through complementary organizations. Technology integration was also an issue. Created and implemented an agent coaching, procedure, and accountability (KPI) structure. Harmoniously integrated responsibilities. Signed-up 22 high-profile and another 894 agents globally.
  • Grew financial income by 102% in six months. Cached the organization in transition for two years, moving from a phone system systems equipment dealer to a wholesale hosted Voice Over IP systems provider. Drove technical teams
  • Grew financial income by 102% in six months. coached the organization that was in transition for two years moving from a phone system systems equipment dealer to a wholesale hosted voice Over IP systems provider. Customer loss was catastrophic. Moved culture from fire extinguisher mode by introducing performance matrixes. Standardized service, sales, quality, equipment, and support procedures.
  • Customer loss was catastrophic at 4.53 clients per week. Moved culture from fire extinguisher mode by introducing performance matrixes. Implemented standardized service, sales, quality, equipment, and support procedures. Decreased 150 daily client issues to only 4-8 within 60 days
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SaaS (Software as a Service)

  • Spearheaded the restructure of a technology SaaS and hardware manufacturer and distribution organization, increasing revenue 5 times in 12 months.
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Blockchain

  • Created the first Azure ERP system within the premise securities space based on blockchain methodologies.
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IoT (Internet of Things)

  • Propelled challenged Internet of Things (IoT) company, from Intel Corporation, through a full restructure, operational Change Management of business infrastructure and core product offerings in less than 60 days, increased revenue by 5 times within 1 year.
  • Propelled challenged Internet of Things (IoT) company, previously financed by Intel Corporation, through a full restructure, operational Change Management of business infrastructure and core product offerings in less than 60 days.
  • Key principle in the team that developed the organizational change in an Internet of Things (IoT) Company from Intel Corporation.  Turnaround organization to create its first revenue in 4 months, in 12 months increased revenue by 5 times.
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ERP / CRM (Enterprise Resource Planning – Customer Relationship Mgmt.)

  • Restructure VoIP organization by creating applications and CRM integration. Their growth was lower compared to their peers.  Lead the development teams to develop a platform to streamline the process from customer quoting, customer orders, provisioning, installation, and support through billing.  Eliminated the “data silo” effect within each of the business segments.  Increased the capability of on-boarding more resellers and customers by 80%.
  • Managed the development and prioritization of enterprise IT infrastructure, back-office, ERP platform, and distribution. Generating feasibility and P&L reporting throughout and reporting to stake owners an average of 10x revenue increase in 6.5 months.
  • Created the first Azure ERP system within the premise securities space based on blockchain methodologies
  • Pioneered the largest Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM) consulting company.  Coaching clients embarking on integrating and transformation strategies consisting of human capital, lifecycle, supply chain, manufacturing, business intelligence, and distribution.
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MSP (Managed Service Providers)

  • For an Auto Dealer in Miami – provide technical (outsourced CTO, MSP, and MSSP) services and project management to over 80 public and private organizations every month, with a direct staff of 40, and outsourced (the US and abroad) of more than 70. Directed management teams on evaluating client’s corporate and financial needs, maintained large budgets and implemented appropriate services and technologies to ensure scale and pro-active maintenance.
  • Rolled-UP $130M of Managed Services Providers (MSP) and Enterprise Voice Over IP (VoIP) providers. Evaluated companies for mergers, acquisitions, close, consolidation, management, financials, and analytics reporting.
  • Generated over $3.93M in new project revenue in three months. Converted organization from technical product and Services Company to a residual revenue organization. Aligned business and client financial goals. Supported client networks. Pivoted organization and secured non-profit collaboration.
  • Protected up to $145M in critical assets. Developed, implemented, and managed security, safety, and physical equipment theft reduction to ensure inventories were safe and inventories were 100% accurate.
  • Led the development of multiple on-line universities in training and coaching for Managed Service Providers (MSPs) organizations from the executive suite, technical and sales, through to the customer.  Courses and lessons concerning the impact (financial and human capital) of incorporating ancillary services such as unified communications (UCaaS), SaaS, and many other Cloud offerings to their core offerings.
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